// Pricing
Three monthly tiers built to map to natural employee-count breakpoints — plus Custom for federal program work and one-off projects.
// Pricing
Month-to-month. Cancel anytime. Custom scopes available for anything that doesn’t fit the box.
// Foundation
+ $1,500 one-time setup
Best for: 1–10 employees, basic IT under control.
// Growth
+ $2,500 one-time setup
Best for: 10–25 employees, scaling fast and IT is the bottleneck.
// Command
+ $4,000 one-time setup
Best for: 25–50 employees, all-in IT partnership.
// Custom
One-off projects, federal program work, or anything between tiers — project-based or hybrid retainer/project.
All plans include free monthly business reviews, written documentation of everything we build, and a no-fault exit clause: 14 days’ notice to cancel any future cycle.
// Tier comparison
| Feature | Foundation | Growth | Command |
|---|---|---|---|
| // Cloud | |||
| Cloud cost audit | |||
| Ongoing cloud optimization | — | ||
| Multi-region / HA architecture | — | On request | |
| // Managed IT | |||
| Helpdesk & monitoring | |||
| OS & app patching | |||
| Vendor management | — | ||
| Dedicated comms channel | — | — | |
| // Security & Compliance | |||
| Security baseline audit | |||
| Endpoint protection (full deploy) | — | ||
| Compliance gap analysis | — | Basics | |
| SOC 2 / HIPAA readiness program | — | — | |
| // Build & QA | |||
| App support & light dev | — | up to 10 hrs/mo | up to 25 hrs/mo |
| QA & testing support | — | ||
| Full test automation suite | — | — | |
| // Strategy | |||
| Strategy session cadence | Quarterly | Quarterly | Monthly |
| Fractional CTO sessions | — | — | |
| Annual tech roadmap | — | ||
| // Support | |||
| Support hours | Business | Extended | 24/7 |
| Monthly status report | |||
| No-fault exit (14 days’ notice) | |||
// FAQ
Still wondering something? The Free IT Health Check is the fastest way to get a real answer.
Most MSPs only handle helpdesk and monitoring. We deliver across the full stack — cloud architecture, custom development, QA, security, and strategic advisory. One partner, one bill, deep technical depth on each layer.
Yes. All monthly plans are month-to-month. Setup fees are non-refundable once work begins; monthly fees are billed per cycle, with 14 days’ notice required to cancel a future cycle.
Preston East works as a team. Every engagement is led by a senior technologist with 15+ years across the full stack, backed by vetted specialists matched to the work at hand. You get a consistent point of contact and full transparency on who’s delivering what — never a rotating cast or a junior account manager.
The Custom tier is exactly for that. We scope, quote, and deliver — no monthly commitment required.
Yes — we bring hands-on experience delivering inside federal programs, supporting civilian agencies and contractor teams. We scope each engagement to fit.
After your Free IT Health Check, most engagements kick off within 5 business days. Cloud migrations and custom development have project-specific timelines we quote up front.
No. You work with a consistent point of contact on your account. When a specialist is brought in for a specific need, you’ll know exactly who they are and what they’re delivering.
We use AI tools internally to deliver our work faster — automated diagnostics, smart monitoring, AI-drafted reports. A dedicated AI Automation service line is launching in 2026; ask about early-access during your Health Check.
We help our clients achieve and maintain compliance. As a service provider, we follow security best practices that align with both frameworks, but formal SOC 2 / HIPAA certification of Preston East itself is on the 2026 roadmap.
// One last thing
30 minutes. A 1-page report. Real next steps. Whether you hire us or not.
Or call directly: (443) 218-3731 · info@prestoneastsolutions.com